Shipping Policy for TUDORGLASNI

Effective Date: March 6, 2025

At TUDORGLASNI, we strive to offer an efficient and transparent shipping experience for our customers. This Shipping Policy outlines the process, charges, and details related to the shipment of vehicles and other products purchased from us. By purchasing from TUDORGLASNI, you agree to the terms outlined below.

1. Shipping Methods

We offer the following shipping methods for vehicles and products:

  • Vehicle Delivery: Vehicles purchased through TUDORGLASNI can be delivered directly to your address, subject to location and availability. We use trusted third-party delivery services to ensure that your vehicle arrives in excellent condition.

  • Pickup at Dealership: Customers who prefer to pick up their vehicle in person can arrange a pickup from our dealership located at 7837 S Pleasant Church St, Carlisle, Indiana. Please contact our team to schedule a convenient pickup time.

  • Product Shipping: For non-vehicle products such as accessories, parts, or other merchandise, we offer shipping via reliable carriers. Standard and expedited shipping options may be available depending on the product type and delivery address.

2. Shipping Charges

  • Vehicle Delivery: Delivery charges for vehicles vary depending on the destination and size of the vehicle. The cost of delivery will be calculated and disclosed to you at the time of purchase. Delivery charges are typically included in the vehicle price, but additional charges may apply for long-distance deliveries or special handling requirements.

  • Product Shipping: Shipping fees for non-vehicle items will be calculated at checkout based on the size, weight, and delivery location of the products. Customers will be notified of the shipping costs before confirming their purchase.

  • Free Shipping Offers: Occasionally, TUDORGLASNI may offer promotions that include free shipping for certain items or orders above a certain amount. Please refer to our website or promotional materials for more information on current offers.

3. Delivery Times

  • Vehicle Delivery: Delivery times for vehicles may vary based on the model, availability, and location. Generally, vehicle deliveries take between 7 to 21 business days from the order date, depending on the shipping distance. You will receive an estimated delivery date at the time of purchase.

  • Product Shipping: For smaller products like parts and accessories, shipping typically takes between 3 to 10 business days for standard shipping, depending on your location. Expedited shipping options may be available for faster delivery.

Please note that delivery times may be affected by external factors such as weather conditions, third-party carrier delays, or unexpected logistical challenges.

4. Shipping Locations

We currently ship vehicles and products within the United States. For international shipping, please contact us directly to discuss available options and costs. We will make every effort to accommodate special shipping requests.

5. Shipping Confirmation and Tracking

Once your vehicle or product has been shipped, you will receive an email notification with tracking information (if applicable). You can use this information to track the status of your delivery or shipment.

For vehicle deliveries, a dedicated representative from our team will contact you to provide updates on your vehicle’s shipping status and estimated arrival time.

6. Shipping Insurance

For both vehicle and product shipments, TUDORGLASNI provides insurance coverage to ensure that your purchase is protected during transit. In the unlikely event of damage or loss during shipping, we will work with the carrier to resolve the issue and ensure that you are compensated as needed.

7. Shipping Restrictions

Certain restrictions may apply to vehicle deliveries or product shipping based on the delivery location, size of the vehicle or product, and third-party shipping policies. If there are any restrictions on your order, our team will inform you before the purchase is finalized.

Please be aware that we are unable to ship vehicles to certain remote locations or restricted areas.

8. Damaged or Lost Shipments

  • Vehicles: If your vehicle is delivered with visible damage, please refuse delivery and contact us immediately. We will work with the shipping company to assess the damage and arrange for repairs, a replacement vehicle, or a refund depending on the situation.

  • Products: If a product is damaged during shipping, please notify us within 48 hours of receipt. Provide pictures of the damage, and we will initiate a claim with the carrier and arrange for a replacement or refund.

9. Returns and Exchanges

For details about returns and exchanges, please refer to our Refund and Returns Policy. Customers are responsible for shipping costs related to returns, unless the product is defective or damaged during shipping.

10. Customer Support

If you have any questions or concerns about the shipping process or need assistance with your order, please contact our customer service team. We are here to ensure your experience is smooth and hassle-free.

  • Email: info@tudorglasni.com
  • Phone: (812) 659-3844
  • Address: 7837 S Pleasant Church St, Carlisle, Indiana

Thank you for choosing TUDORGLASNI. We are committed to delivering your vehicle or product safely and efficiently to meet your needs.

This Shipping Policy is designed to provide clarity and transparency in the delivery process. We strive to offer reliable shipping options that ensure you receive your purchases in a timely manner.